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Shipping & Delivery

Getting a print, canvas, frame, or mug from Fairlight Co. for Christmas (24th December Delivery) is now closed.

Alternatives: many of our customers are choosing to order a digital portrait, and then printing it and framing it at home! You can check out our digital portraits here.The cut off to order a digital portrait in time for Christmas is December the 14th.

Otherwise, if that's not an option you might want to order a gift card for your loved ones. So they can come back and order a print themselves with their photo at anytime! Order a gift card here.

Due to the global pandemic, shipping carriers are unable to guarantee delivery times for holiday orders. We have worked closely with our carriers to select our shipping cut off dates and plan to adjust them as necessary as we get closer to the cut off. As a small business we are doing our utmost best to get orders to our customers this Christmas however, due to the current global situation we can not guarantee that orders placed will make it by Christmas. 

Please note, more than 1 round of edits on your proofs may delay your order. 

Please note the current note above for holiday shipping times.

General Shipping Guidelines: 

All orders take on average 5-10 days to be created and shipped. This can increase a little during sales periods. (Christmas etc). All orders go through an artwork quality check as well as a product quality check. This ensures you receive the highest quality print. 

Note we send you out a proof to accept before the print gets printed, and gets shipped to you. As we want to make sure it is perfect before the ink dries on the printer!

All orders are shipped with tracking and you will receive your tracking number by email as soon as it's available. 

Delivery time estimates are shown below for prints

USA: 3-4 working days 

CANADA: 6-10 working days 

EUROPE: 5-10 working days 

AUSTRALIA & NZ: 12-14 working days 

For all other products please check out our FAQ page here